Let us put things right.

  • What if I’m unhappy with GMB Credit Union’s services?

    Your satisfaction is our top priority. Please let us know right away if you’re unhappy. We welcome all feedback and will try our best to fix any issues. We will also use your input to improve our services for everyone. Our goal is to give GMB Credit Union members the best experience possible.

  • How will we make things right?

    We’ll listen carefully to your feedback, look at the problem in-depth, and take the necessary steps to set things straight. You will hear from us within two working days after submitting a complaint.

  • How do I complain?

    Tell us if something’s wrong by contacting us via:


    Tel: 0161 486 1777

    Post: GMB Credit Union, Sinclair House, Cheadle Hulme, SK8 5AF

    Mobile app: Our messaging app is a convenient, fast and secure way to contact us.

  • What if GMB Credit Union can’t help?

    In rare cases where we can’t resolve your issue, you can contact the Financial Ombudsman Service for support:

    Tel: 0800 023 4567